Terms and Conditions
Terms and Conditions
Last updated: 4th May 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website henleypadel.com (the “Website”) operated by Henley Padel Ltd (“we”, “us”, “our”). By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Website.
In addition, these Terms primarily apply to your use of our Website. Separate booking, membership, cancellation, refund, facility, and participation terms may apply when you book courts, classes, memberships, coaching, events, or other services with us. Those additional terms will be made available at the point of booking, purchase, sign-up, or attendance.
2. About us
We are Henley Padel Ltd, a company registered in England and Wales.
Registered office: 157 Lancaster Road, Shrewsbury, SY1 3NA, United Kingdom Padel centre: Unit 4 Knights Park, Knights Way, Shrewsbury, SY1 3AB Email: info@henleypadel.com Phone: 07593 822442
3. Use of the Website
You may use the Website for lawful purposes only. You agree not to use the Website:
In any way that breaches any applicable local, national, or international law or regulation.
In any way that is unlawful, fraudulent, or has any unlawful or fraudulent purpose or effect.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material.
To knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
To attempt to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website.
We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we believe you have breached these Terms.
4. Accounts and registrations
Some features of our Website (such as registering interest in our pre-launch mailing list) involve providing personal information. By submitting information, you confirm that:
The information you provide is true, accurate, current, and complete.
If you are under 16, you must have permission from a parent or legal guardian before submitting personal information through the Website, signing up to marketing communications, or using any online registration features.
You will keep your information up to date.
For information about how we handle your personal data, please see our Privacy Policy.
5. Mailing list and marketing communications
By signing up to our pre-launch interest list or opting in via any form on our Website, you consent to receive marketing communications from us about Henley Padel, including news, opening updates, offers, and promotions.
You can unsubscribe at any time using the unsubscribe link in any marketing email we send, or by contacting us at info@henleypadel.com.
6. Bookings and services
The Website provides information about our padel and Pilates services. Court bookings are made through third-party platforms (such as Playtomic for padel courts and Momence for Pilates classes), and are subject to those platforms’ own terms and conditions.
When booking facilities, classes, or memberships through Henley Padel:
You agree to comply with our facility rules, safety guidance, disclaimer notices, and any signage displayed at the venue or made available on our Website, including our Padel Court Safety Guidelines and Disclaimer and our Reformer Pilates Safety Guidelines and Disclaimer.
Copies of our current venue safety and disclaimer notices can be viewed here:
Padel Court Safety Guidelines and Disclaimer
Reformer Pilates Safety Guidelines and Disclaimer
CCTV may be in operation at our premises for safety, security, crime prevention, and incident management purposes. Further information about how we handle personal data, including CCTV data where applicable, is set out in our Privacy Policy.
You acknowledge that participation in padel, Pilates, fitness classes, coaching, and related physical activities involves inherent risks, including the risk of injury. You are responsible for participating safely, following any rules, instructions, signage, or guidance provided, and using the facilities and equipment appropriately.
If you have any medical condition, injury, health concern, or are unsure whether an activity is suitable for you, you should seek appropriate medical advice before participating.
To the fullest extent permitted by law, Henley Padel Ltd shall not be liable for any injury, loss, or damage suffered as a result of participation in padel, Pilates, fitness activities, or use of our facilities, except where caused by our negligence or where liability cannot legally be excluded.
You confirm that you are physically fit to participate or have sought appropriate medical advice.
Specific terms relating to memberships, court hire, coaching sessions, Pilates classes, cancellations, refunds, safety rules, disclaimers, and facility use will be set out separately at the point of booking or sign-up, on our Website, and/or via signage around the venue.
Bookings, memberships, classes, coaching sessions, events, cancellations, no-shows, refunds, credits, and transfers may be subject to separate rules, time limits, and policies. These will be shown at the point of booking, purchase, sign-up, or attendance where applicable.
7. Intellectual property
All content on the Website — including text, graphics, logos, images, photographs, video, audio, software, and the Henley Padel name and logo — is owned by or licensed to Henley Padel Ltd and is protected by copyright, trademark, and other intellectual property laws.
You may view, download, and print content from the Website for your personal, non-commercial use only. You may not:
Reproduce, modify, distribute, or republish any content without our prior written permission.
Use any content for commercial purposes.
Remove any copyright, trademark, or other proprietary notices from copies of the content.
8. Third-party links and services
The Website may contain links to third-party websites, services, or platforms, including Playtomic, Momence, Mailchimp, and social media platforms such as Instagram, Facebook, and WhatsApp. These third parties act as independent providers and may have their own terms, privacy policies, booking rules, payment terms, cancellation rules, and service conditions. We do not control these third parties and are not responsible for their content, availability, privacy practices, or terms of service.
Any reliance you place on third-party content is at your own risk. We encourage you to review the terms and privacy policies of any third-party services you use.
9. Disclaimers
The Website is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that:
The Website will be available without interruption or error-free.
The information on the Website is complete, accurate, or up to date at all times.
The Website or its server is free of viruses or harmful components.
Information about coaching sessions, timetables, pricing, and facilities is provided in good faith and may change. We will endeavour to keep information accurate but accept no liability for any errors or omissions.
The information on our Website is provided for general information only. You should not rely on it as a substitute for specific professional, medical, legal, financial, or other advice.
10. Limitation of liability
To the fullest extent permitted by law, Henley Padel Ltd shall not be liable for:
Any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website.
Any loss of profit, revenue, business, data, or goodwill.
Any damages resulting from unauthorised access to or alteration of your data.
Any damages resulting from the conduct of any third party on the Website.
Nothing in these Terms excludes or limits our liability for:
Death or personal injury caused by our negligence.
Fraud or fraudulent misrepresentation.
Any other liability that cannot be excluded or limited under English law.
11. Indemnity
To the extent permitted by law, you agree to indemnify and hold harmless Henley Padel Ltd, its directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses, including reasonable legal fees, arising from:
Your use of the Website.
Your breach of these Terms.
Your violation of any third-party rights, including intellectual property or privacy rights.
12. Changes to the Website and Terms
We reserve the right to modify or discontinue, temporarily or permanently, the Website (or any part of it) without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.
We may revise these Terms from time to time. The “Last updated” date at the top of this page will reflect the most recent change. By continuing to use the Website after changes are posted, you accept the revised Terms.
We recommend that you check this page periodically for updates.
13. Events outside of our control
We shall not be liable for any failure or delay in performing our obligations where this is caused by events outside our reasonable control. This may include, but is not limited to, power outages, internet or system failures, severe weather, fire, flood, accidents, emergencies, government restrictions, pandemics, supplier failures, or other events beyond our reasonable control.
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions, which shall remain in full force and effect.
17. Entire agreement
These Terms, together with our Privacy Policy and any other policies referenced, constitute the entire agreement between you and Henley Padel Ltd regarding your use of the Website and supersede any prior agreements.
18. Assignment
We may transfer or assign our rights and obligations under these Terms to another organisation, for example in connection with a business transfer, restructuring, sale, or merger. Your rights under these Terms will not be affected.
19. Contact us
If you have any questions about these Terms, please contact us:
Henley Padel Ltd Email: info@henleypadel.com Phone: 07593 822442 Registered office: 157 Lancaster Road, Shrewsbury, SY1 3NA Padel centre: Unit 4 Knights Park, Knights Way, Shrewsbury, SY1 3AB